Our Privacy Policy

Last updated: 22/05/26

This Privacy Policy explains how Acolyte Plubming collects, uses, and protects information when you use our website.

Who We Are

Acolyte Plumbing is the owner and operator of this website and is the Data Controller for any personal information collected through the website.

Information We Collect

We may collect limited information automatically through website analytics tools, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • General location data

  • Website Performance Metrics

This information is collected through Google Analytics to help us improve our website and services.
We do not intentionally collect sensitive personal information through this website.

Information We Collect

Using any form systems we may collect:

  • Name

  • Email address

  • Telephone number

  • Property address (where applicable)

  • Details submitted through contact forms

  • Any other information you choose to provide

How We Use Information:

We use collected information to:

  • Improve website performance

  • Response To Enquires & Provide Quotations

  • Understand website traffic and visitor behaviour

  • Maintain website security

  • Improve user experience

  • Cookies

Our website uses cookies and similar technologies to help analyse website traffic and performance.

You can control or disable cookies through your browser settings.

Third-Party Services/ Data Processors

We may use trusted third-party services including:

  • Google Analytics

  • SE Ranking

  • Hosting Providers

  • Email service providers

  • CRM providers (where applicable)

  • Hartland Digital Limited, which may provide website management, maintenance, technical support, hosting assistance, and digital marketing services on our behalf.

These providers may process data in accordance with their own privacy policies.

Data Security

We take appropriate technical and organisational measures to safeguard personal information against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Your Rights

Under applicable UK data protection laws, you may have rights relating to your personal information, including rights of access, correction, restriction, and deletion.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Acolyte Plumbing

[email protected]

07498 493986